Last Updated: 14-Aug-2025

At Cosplay Jackets, we strive to ensure your order reaches you as quickly and efficiently as possible. Below, we present our shipping and delivery policy to give you a clear and dependable shopping experience.

Order Processing

  • Processing Timeline: We handle all orders within 1 to 3 business days (Monday to Saturday).
  • Same-Day Processing Cutoff: Orders submitted by 4:00 PM (GMT-5) will be processed the same day; those received afterward will start processing on the following business day.

Shipping Rates and Delivery Estimates

Customers may choose between the following two shipping methods:

Standard Shipping:

  • Cost: $29.99 USD
  • Delivery Time: 4 to 10 business days following processing.

Express Shipping:

  • Cost: $69.99 USD
  • Delivery Time: 1 to 5 business days following processing.

Please be aware that all delivery estimates may be affected by circumstances outside our control, including customs delays, variations in local postal service operations, and unexpected weather conditions.

Shipping Carriers

We partner with a range of trusted carriers to ensure your package is delivered securely. Our primary shipping partners include DHL, UPS, USPS, and FedEx. Once your order has been dispatched, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.

Shipping Address Changes

Should you need to modify your shipping address, please write to us at team@cosplayjackets.com without delay. Address amendments can be assured only if the request is submitted prior to order processing for shipment. When an order is in transit, we regrettably cannot alter the delivery address.

Lost or Damaged Packages

In the event that your order is either damaged upon delivery or lost while in transit, please notify our support team immediately at team@cosplayjackets.com. We will coordinate with the shipping carrier to investigate and will provide either a replacement or a refund as appropriate.

Contact Us

For any inquiries pertaining to our shipping and delivery policies, do not hesitate to contact us, as follows:

  • Trade Name: Cosplay Jackets
  • Phone: To Be Finalised
  • Email: team@cosplayjackets.com
  • Business Hours: Monday To Saturday, 09:00 AM to 05:00 PM, (GMT-5)
  • Support: 24/7 On Live Chat
  • Address: 3356 W 26th St, Chicago (IL), 60623, United States