Last Updated: 13-Aug-2025

This Privacy Policy explains how “Cosplay Jackets”—called “the Site,” “we,” “our,” or “us”—gathers, uses, and shares your personal information whenever you visit, use our services, or buy something at https://cosplayjackets.com/.

Contact Us

If you have questions about this policy or how we handle your information, reach us at:

  • Trade Name: Cosplay Jackets
  • Phone: To Be Finalised
  • Email: team@cosplayjackets.com
  • Business Hours: Monday To Saturday, 09:00 AM to 05:00 PM, (GMT-5)
  • Support: 24/7 On Live Chat
  • Address: 3356 W 26th St, Chicago (IL), 60623, United States

What Information We Collect

We get your personal information from three main sources: information you give us directly, data we collect automatically, and details from third-party sources. This information helps us deliver services, handle your orders, and make your shopping experience even better.

Device Information

  • Why We Collect It: To make sure the Site loads correctly for you and to analyze how people use the Site so we can keep improving it.
  • What We Collect: Your browser type, IP address, time zone, cookie data, the pages you visit, and how you interact with our website.
  • How We Collect It: We gather this data automatically when you visit the Site, using cookies, log files, web beacons, and similar tech.

Order Information

  • Why We Collect It: We use this info to process your orders, finish payment, ship your items, and send you order confirmations and receipts.
  • Data We Collect: Your full name, email address, billing and shipping addresses, phone number, and payment info.
  • How We Collect It: Directly from you when you buy from our website.

Customer Support Information

  • Why We Collect It: We gather this info to give you customer service, reply to your questions, and help solve any problems you have.
  • Data We Collect: Records of your chats, emails, or phone calls with our support team.
  • How We Collect It: Anytime you reach out to us via live chat, email, or phone call.

Minors

Our website is not for people under 18. We do not intentionally collect info from minors. If you’re a parent or guardian and think your child gave us personal info, please let us know, and we will delete it.

Sharing of Personal Information

We share your personal info with service providers who help us run our services and meet our promises to you.

  • Payment Processing: We use Stripe to handle all payments. Your payment details go straight to Stripe and are kept secure.
  • Shipping and Logistics: We send your shipping info to carriers like USPS, FedEx, DHL or UPS to get your order to your door.
  • Legal Compliance: We will share your personal data only if the law asks us to, like in response to a subpoena, court order, or other valid legal request.

Your Rights

Depending on where you live, you may have the following rights regarding your personal data:

  • You can ask to see the data we have about you.
  • You can ask us to correct any information that is wrong.
  • You can ask us to delete your information.
  • You can opt out of any sale of your personal information.

To use any of these rights, just email us at team@cosplayjackets.com.

Data Retention

We will keep your personal information only as long as we need to meet its original purpose, as well as any legal, accounting, or reporting rules.

Cookies

We use cookies to make your browsing better, remember your choices, and analyze traffic on our site. You can control cookies through your browser. To learn more, visit www.allaboutcookies.org.

Updates to This Privacy Policy

Now and then, we might have to revise this Privacy Policy to keep up with how we operate or because of new laws and regulations. When we do, you will find the new version right here on this page, along with a fresh “Last Updated” date at the top.